Use the Mail app
Learn how to use Mail on your iOS device or Mac.
Add an email account to your iPhone, iPad, or iPod touch
There are two ways you can set up an email account in the Mail app on your iOS device — automatically or manually. Learn which option is best for you.
Set up an account
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If you can’t send email on your Mac
Check for status messages that tell you more about the issue and how to fix it.
Get help with MailIf your iCloud Contacts, Calendars, or Reminders won’t sync
Learn what to do if you need help. For example, the changes that you made on one device didn't appear on all of your devices.
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Get supportMail User Guide
Use Mailbox Behaviors preferences in Mail to change where draft, sent, junk, deleted, and archived messages for an email account are stored.
To change these preferences in the Mail app on your Mac, choose Mail > Preferences, click Accounts, then click Mailbox Behaviors.
Note: Mail stores messages in the mailbox you specify for each option.
If you select a mailbox on the mail server, the messages are available when you use your email account on another computer. Mail selects the best mailbox for your account; before choosing a different server mailbox, check with your email account provider.
If you select an On My Mac mailbox, the messages are stored on your Mac and are available only there.
The settings you see vary depending on your account type.
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Option | Description |
|---|---|
Drafts Mailbox | Select a mailbox on the mail server or on your Mac to store draft messages. This option is available only for IMAP accounts. |
Sent Mailbox | Select a mailbox on the mail server or on your Mac to store sent messages. This option is available only for IMAP accounts. |
Junk Mailbox | Select a mailbox on the mail server or on your Mac to store junk messages. This option is available only for IMAP accounts. Note: Select this option on each Mac where you’ll use your account, to avoid having two Junk mailboxes in the Mail sidebar. |
Erase junk messages | Mail automatically deletes junk messages at the specified time. Select a setting other than Never to avoid exceeding storage limits set by your email account provider. |
Trash Mailbox | Select a mailbox on the mail server or on your Mac to store deleted messages, or choose None (deleted messages are removed and aren’t available in the Trash mailbox). This option is available only for IMAP accounts. |
Erase deleted messages | Mail erases deleted messages at the specified time. Select a setting other than Never to avoid exceeding storage limits set by your email account provider. If you selected None for Trash Mailbox, you can have Mail permanently delete messages automatically. If your email account provider sets up the server to delete older messages, the messages are deleted regardless of how you change this option. |
Archive Mailbox | Select a mailbox on the mail server to store archived messages. |
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If you use an Exchange account, you can choose to store draft, sent, junk, and deleted messages on the server, and when to erase junk and deleted messages.